Privacy Policy

The CareDes Sdn. Bhd. is committed to protect the privacy of individuals who visit the website and who make use of the on-line facilities.

This privacy policy provides you with information in terms of articles 19 and 20 of the Data Protection Act. It also takes consideration of Recommendation 2/2001 of the Article 29 Data Protection Working Party, adopted on 17 May 2001, on certain minimum requirements for collecting personal data on-line.

The policy can be easily accessible via a link at the bottom of each web page.

1. Data Controller

The data controller of this website is the CareDes Sdn. Bhd. whose office is situated at No.10, Jalan TP 3/1, Taman Perindustrian Sime UEP, 47620 Subang Jaya, Selangor Darul Ehsan.

2. Information collected and purpose
Download Information
When you visit our website the following information will automatically be processed and this solely for the use of this association:

The requested web page or download;

Whether the request was successful or not;

The date and time when you accessed the site;

The Internet address of the web site or the domain name of the computer from which you accessed the site;

The operating system of the machine running your web browser and the type and version of your web browser.

Cookies
Cookies are small pieces of data that the site transfers to the user’s computer hard drive when the user visits the website. Our website uses only session cookies which are erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They will typically store information in the form of a session identification that does not personally identify the user.

Personal data provided by the data subject

When using this website’s online facilities, data subjects may be required to provide their personal data for the purposes of service and / or product (“Services”). If your Personal Data is incomplete or incorrect, we may not be able to provide the Services to you.
We shall keep your Personal Data confidential at all times. Our policies and practices with respect to the collection, use, retention, disclosure, transfer, security and access of Personal Data will be in accordance with the laws of Malaysia.
You agree that all the Personal Data provided by you to us may be used and retained by us for the following purposes and for other purposes as may be agreed between you and us or required by law from time to time:

Providing the Services;
analyzing, verifying and / or checking your credit, payment and / or status in relation to the

provision of the Services;

processing any payment instructions, direct debit facilities and / or credit facilities requested by you;

enabling the daily operation of your account and / or the collection of amounts outstanding in your account in relation to the Services;

carrying out data sorting and analysis to enable us to better understand your characteristics and buying behavior and to provide other services better tailored to your needs, and to assist us in selecting goods and services that are likely to be of interest to you;

providing you with regular communications from us with details of the Services and its benefits;

the normal management, operation and maintenance of the performance of the Services;

research for service improvement and designing new, or improving existing, Services provided by us, our subsidiaries or our affiliates to you;

investigation of complaints, and suspected suspicious transactions;

prevention or detection of crime;

disclosure as required by law;

aggregated behavioral analysis.

We would also like to use your Personal Data (including your name, telephone number, address and email address and other information provided to us when you register) for direct marketing to you (whether by post, email, phone, SMS or the like) in relation to:

1. offers and promotions from us;
2. offers and promotions offered by our subsidiaries and our affiliates;
3. other offers and promotions from the third party merchants that we cooperate with to provide benefits to our customers in relation to the following types of products or services:

Retail Goods or Services (as defined above);
E-commerce (including trading and payment platforms and online auctions)

Please note that we cannot so use your Personal Data unless we have received your consent.
You have the right to:

Check whether we hold any of your Personal Data;
Access your Personal Data held by us;
Ask us to correct or update any Personal Data which is inaccurate;
Ascertain our policies and practices (from time to time) in relation to Personal Data;
Opt out from receiving direct marketing materials from us at any time;
Limit our processing of your Personal Data.

Any requests in relation to the above shall be in writing (sent by post or email) and addressed to:

Email Address: info@caredes.com
For enquiries, please contact CareDes Customer Hotline +60 3 8024 3575

In accordance with the Act, we have the right to charge you a reasonable fee for the processing of any Personal Data access request.
Nothing in this Personal Data shall limit your rights under the Act.

3. Your rights as data subject

As an individual you may exercise your right to access the data held about you by this company by submitting your request in writing to the data controller.
Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any change referring to the personal data held by the association.
In any case if you consider that certain information about you is inaccurate, you may request rectification of such data. You also have the right to request the blocking or erasure of data which has been processed unlawfully.

4. Links to other Web Sites
To give you a better service our site can connect you with a number of links to other local and international organisations and agencies. When connecting to such other websites you will no longer be subject to this policy but to the privacy policy of the new site.

5. Transaction Security Policy
This site uses Secure Sockets Layer (SSL) to ensure secure transmission of your personal data. You should be able to see the padlock symbol in the status bar on the bottom right hand corner of the browser window. The url address will also start with https:// depicting a secure webpage. SSL applies encryption between two points such as your PC and the connecting server. Any data transmitted during the session will be encrypted or scrambled and then decrypted or unscrambled at the receiving end. This will ascertain that data cannot be read during transmission.

6. Changes to this Privacy Policy
If there are any changes to this privacy policy, we will replace this page with an updated version. It is therefore in your own interest to check the "Privacy Policy" page any time you access our web site so as to be aware of any changes which may occur from time to time.

7. Feedback
Any comments or suggestions that you may have and which may contribute to a better quality of service will be welcome and greatly appreciated.